Win back the perfume they almost bought, with a timely WhatsApp reminder
Suggested plan: Pro, or Business for campaigns
A customer who leaves at checkout may only need a reminder and one good answer. WAPI Connect Pro sends the reminder, brings the questions to your phone and shows you what the reminders sold.
- Up to three reminders, each with a link back to the cart
- Her question reaches your phone, and a saved reply answers it
- Shows which sales came from a reminder
- Stops the moment she buys
What your customer gets on WhatsApp
What you see in WordPress
Sound familiar?
Moments that come up again and again in perfume and beauty stores.
“They add a 100 ml bottle to the cart, then disappear.”
You can see the cart in WooCommerce, but you have no easy way to remind them.
“Everyone asks the same three questions.”
What does it smell like, how long does it last, is there a smaller size? You type the answers again and again.
“A new oud arrives, and I can’t tell the people who want to know.”
A post reaches your followers, not the customers who already bought from you.
From a forgotten cart to a confirmed order
Noura leaves Oud Royal in her cart at Misk & Ward. This is what she sees on WhatsApp.
- A reminder with the link back to her cart, at the time you chose
- Her question reaches your phone, and you answer with a saved reply
- She orders the smaller size, and the confirmation goes out by itself
- The sale shows on the Abandoned carts screen as bought after a reminder
Misk & Ward
Hello Noura 🌹 You left Oud Royal 100 ml in your cart. It’s saved for you here: miskward.example/c/58
Noura
What does it smell like? Is there a smaller size?
Misk & Ward
Saffron and rose on top, oud in the heart, amber and musk at the base. It also comes in 50 ml: miskward.example/oud-royal
Noura
Ordered the 50 ml 😍
Misk & Ward
Order #2214 is confirmed. Thank you, Noura! We’re preparing it now.
Four moments where it helps
Each card names the smallest plan that includes it.
The bottle left at checkout
In every plan, from Starter upUp to three reminders, each after the delay you choose, with a link that brings the cart back. They stop the moment she buys. To offer a discount, write the code into the template.
“What does it smell like?”
Pro plan and upKeep one saved reply per perfume: notes, sizes, how to wear it. Type / in the chat to find it. The inbox can also suggest replies made from your product descriptions and prices.
Gift sets for Eid
Pro plan and upAn automation lists your best sellers, a category such as gift sets, or products on sale. The one she taps comes with its photo, price and a Buy now button. Perfumes with sizes open their page, so she picks 50 or 100 ml.
A new scent arrives
Business plan and upA campaign to customers who agreed, with a video or image at the top, a Copy code button for the coupon and a link button. The report shows delivered, read and replied, and why any message failed.
The features that help most
Abandoned-cart reminders
In every plan, from Starter upUp to three WhatsApp reminders with a link back to the cart, and the sales they brought.
Inbox app and saved replies
Pro plan and upEvery chat on your phone, and your answers about notes and sizes in one tap.
Products with Buy now
Pro plan and upShow perfumes and gift sets inside the chat, with a button that goes to checkout.
Campaigns
Business plan and upNew launches to customers who said yes, with a video, a coupon button and a clear report.
AI replies
Business plan and upAnswers about notes, sizes and delivery from the store information you write, with your own key, handing over to a person when needed.
Order messages
In every plan, from Starter upConfirmed, on its way, delivered: your own message for each order status.
See what the reminders sold
In every plan, from Starter up
- “Sales from reminders”: orders that came within 7 days of a reminder
- “Bought after a reminder” and the buy rate after reminders
- Links opened, messages sent and messages that failed
- Every cart with its products, total and whether the customer agreed
We do not promise a recovery rate: it depends on your store, your prices and your message. The screen shows your own numbers.
What you see in WordPress
The plan we suggest
Start with Pro. Move to Business when you launch scents with campaigns.
Pro
$125/year (≈ 38 KD)
For one store.
Suggested
- Cart reminders and order messages
- The inbox app with saved replies
- Automations with products and Buy now
Business
$209/year (≈ 64 KD)
For one store.
For launches
- Everything in Pro
- Campaigns with video, coupon and link buttons
- Contacts and AI replies with your own key
Good to know
Meta facts as of 17 October 2026.
Send them only to customers who agreed. Turn on “Require WhatsApp consent” in the cart reminder settings. Meta charges each marketing message at its rate for the customer’s country, and limits how many marketing messages one person receives, so some may not be delivered.
Meta sets a daily limit on chats your business starts: 250 customers a day for a new account at the time of writing. It grows with business verification and good quality. Account health shows your limit.
Describe the scent, the size, the ingredients on your product page and how to use it. Leave out medical or treatment claims in templates, saved replies and the store information you give the AI. Meta’s Commerce Policy does not allow medical and healthcare products on WhatsApp.
Questions from perfume and beauty stores
Can the reminder include a discount code?
Yes. The plugin fills two blanks in your template: the customer’s name and the link back to the cart. Create the coupon in WooCommerce, then write its code into the template text. Each of the three reminders can use a different template.
Can I send a video of a new perfume?
Yes, in a campaign (Business). The template can have an image, a video or a document at the top. Meta approves the template first.
Will the AI make up notes or prices?
It is told to answer only from the store information and products you give it, never to invent prices or discounts, and to hand the chat to your team when it does not know. Try it on your own WhatsApp before you switch the automation on.
Can customers pick a size inside the chat?
A perfume with sizes opens its product page, where the customer picks the size. A product with one size goes straight to checkout.
What happens when a customer writes “stop”?
They get no more campaigns. Order updates and your replies still go out. You can also stop or allow marketing messages for one customer from the inbox app.
Bring back the perfume they almost bought
Pick a plan today, or ask us anything first.